The machine that makes sense of feedback.
Filara pulls feedback out of support tickets, Slack, GitHub issues, and email — then clusters it into themes your team can actually act on. No more spreadsheets, no more "someone mentioned this once."
Product screenshot — coming soon
Built for the questions you keep getting asked
What's actually breaking
Stop relying on the loudest voice in the room. See which issues show up across every source, weighted by how often and how recently they came up.
Reply-ready themes for standups
Themes come with the evidence attached — the tickets, threads, and quotes behind them — so you can walk into planning with receipts, not vibes.
Triage without the spreadsheet
Connect your sources once. New feedback gets clustered automatically, so nobody's copy-pasting rows between tools every Friday.
What you get
An optional public suggestion board
Every team gets a feedback board out of the box. Keep it private and internal, or flip it public so customers can submit and vote directly — your call, and you can change it anytime.
Theme synthesis with receipts
Feedback gets clustered into themes automatically, each one backed by the actual tickets, threads, and quotes it came from — trends and spikes tracked over time, not just a point-in-time count.
Connects to where feedback already lives
Plus an MCP server so you can point your own AI tool of choice at your feedback and clusters directly.
Simple pricing, priced per team
Not per seat — bring your whole team without doing per-user math.
Team
$50 / month
- Up to 5 feedback source connections
- Everything in Solo
- Unlimited team members
Scale
$100 / month
- Unlimited feedback source connections
- Everything in Team
- Priority support
Early access — pricing may change before general availability.
Questions?
Reach out and we'll get back to you.
[email protected]